Camden Learning Limited (‘the Company’, ‘we’, ‘us’ or ‘our’), in the course of its business
and delivery of services collects’, uses and processes Personal Data. This policy is designed to advise you of your rights and tell you what you can do if you have questions about our approach to personal data.
We recognise that we have a duty to treat the information we hold on individuals responsibly, keeping it safe and secure, processing it correctly and proportionately. We are committed to protecting your privacy online.
Our contact details
Camden Learning Ltd,
5 Pancras Square
London
N1C 4AG
Tel 020 7974 1122
customersupport@camdenlearning.org.uk
Information Commissioner’s Office Registration Number: ZA300664
Our Data Protection Officer is Andrew Maughan, the London Borough of Camden’s Borough Solicitor, contactable at dpo@camden.gov.uk. If making a subject access request or other use of your rights, please copy in customerservice@camdenlearning.org.uk who will fulfil the request.
Camden Learning is the controller for the purposes of data protection laws.
Why we collect Personal Data
We collect and hold personal information relating to our users, and in relation to any individuals included in data sets that are being processed by the company under contractual agreements and legitimate interest.
We may share Personal Data with other agencies, but only as necessary under our legal duties or otherwise in accordance with our duties/obligations as a Company.
The Personal Data we are provided with or collect; is provided to us on a voluntary basis when users register or purchase products from this website or under contractual agreements including with the London Borough of Camden and our member and associate member schools.
Below are set out the reasons why we collect and process Personal Data, the legal basis for this processing is contract and legitimate interests:
- to provide our customers with the appropriate level of service: we will process Personal Data in order to effectively communicate and deliver our services to all users.
- assess the quality of our services: we will process Personal Data so that we may reflect on our own practices to help us improve and provide the highest quality services that we can to all users.
- to review data relating to our customers’ subjects: Under contractual arrangements with our customers, and in our capacity as data processors, we will process data provided by our customers. This data may include, but not be limited to, personal data and information relating to members of school staff, pupils in our customers’ schools or Early Years settings and other members of the school community including parents and governors. We will only process data for the purposes specified by the contractor.
Categories of Data we collect about you
As a user of our services, we may collect the following Personal Data about you (please note this list does not include every type of personal data and maybe updated from time to time:
- your name;
- name of your organisation;
- telephone number;
- email address;
- any postal addresses that you provide.
This information will be taken from you at the time that you register for our services, make a purchase from us, or contact us through the Contact Us page. Contact information is used to respond to enquiries, for the delivery of services or get in touch with you when necessary.
We need to collect and use information about you to:
- deliver education services;
- understand your needs to provide the services that you ask for or need;
- understand what we can do for you and inform you of other relevant services and benefits we provide;
- ask your opinion about our services; and
- allow us to undertake statutory functions on behalf of the London Borough of Camden efficiently and effectively.
We will not share information with third parties without consent unless we are required to do so by law. We will disclose Personal Data to third parties if we are under a duty to disclose or share your Personal Data to comply with any legal obligation.
This may include sharing data with our Local Authority, the DfE, the Police and other organisations where necessary.
How data will be processed
Personal Data may be processed in a variety of ways; this will include but is not limited to:
- maintaining written records;
- identification;
- sending by e-mail;
- adding to spreadsheets, word documents or similar for the purposes of assessing personal;